
FAQ
Find your answer here
How do I order online?
To purchase any product on the Zeb-e-Zan, simply click on the item you wish to buy, select the required size/color and click 'add to cart! You will a get a pop-up
that added to your cart. Click 'proceed to checkout' button and provide all your delivery details at checkout page, don't forget to provide the valid cell phone and email. After that select your desired payment option from drop down list and click 'place order' button.
How I know that my order is placed or not?
Zeb-e-Zan uses highly precise automate email. system. After successfully placing the order you will get the confirmation email at your valid email address with in time. In which you will get your order summary/invoice with your order number. If you did not receive any email that means your order is not successfully placed
How can I pay on your side?
Yes, you can cancel or change your order at the same time as you are still browsing and shopping, simply remove it and/or update from 'Shopping Cart'.
But once your order has been confirmed however, it's not possible for you to change or cancel it prior to dispatch. In this instance the order will be sent to you and then if required you will have to return it. Please refer to our Returns Policy if you require further information
How long will my order take to be delivere?
Shipping time within Pakistan is 7 working days and for international order shipment time is 14 working days
How do I check delivery status?
Can I cancel my order?
Yes, you can cancel or change your order at the same time as you are still browsing and shopping, simply remove it and/or update from 'Shopping Cart'.
But once your order has been confirmed however, it's not possible for you to change or cancel it prior to dispatch. In this instance the order will be sent to you and then if required you will have to return it. Please refer to our Returns Policy if you require further information.
How secure are my credit card and personal information?
Your security while shopping online with Zeb-e-Zan is extremely important to us, and we have taken all reasonable measures to ensure that your credit card and personal details are kept safe at all times.
All pages that require you to enter your personal information or payment details on our site are secure,
using SSL encryption. To ensure that the page you are viewing is secure, look for a padlock icon in your browser, this verifies the authenticity and validity of our website security.
Couldn't find your answer?
We are here to help, If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.